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Sydney 1
Sydney 2
Coastal 8
Venice
Croatia
Tahiti
Patagonia
Annecy 1
Annecy 2
Webshots
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8
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New
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13
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15
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Bergamo
Lake Garda
Above Malcesine
Venice
Reflected Venice
Venice
The Friuli
Ixus shots
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Quito
Pichincha
Iliniza 1
Iliniza 2
Cotopaxi National Park
Cotopaxi climb
Chugchilan & Lake Quilotoa
Rodos Island
Rodos & Symi
Mainly Symi
Medley
Athens
Alps
Alps & Varese
Fungi & Villa Taranto
Genova
Portofino & Lucca
Rome
Various
Uzes
Gordes
Gaudi
Barcelona
The Alhambra
Andalusia
Mainly Seville
Canon Gripe
I bought a Canon 30D camera in early August 2006. Since this is a high-end model, I expected it to be a high-quality machine. Unfortunately, the photos had
a pronounced blue cast, especially in shadow areas. I gave it in to Canon, who admitted the fault and took three weeks to fix it. I tested it again but
found that, though it was somewhat better, a blue cast was still present, unlike the other DSLRs that I have used. I gave it in to Canon again but was told
by their technician that the camera was working according to specifications. He tried to convince me that it was a problem with my monitor, ignoring the
fact that I had photographed a neutral grey card and analysed the RGB values of the resulting image. I wrote to the manager of the repair shop but received
no reply. To make matters worse, when I finally took possession of the zoom lens I had ordered four months earlier, the Canon 30D became unusable after a
few days, though it was quickly fixed. Overall, I am very unhappy with the reliability and quality control at Canon. Nor am I happy with their service. The
so-called Customer Satisfaction Officer was only concerned that the correct steps as laid down in the Canon procedure manual had been followed. The fact
that I still had a defective camera did not concern him.
Warning
I had a lot of trouble with my Canon Ixus camera when I used a no-name brand memory card. I ended up losing some of my shots. To make it less likely that
you experience card failures I suggest you do two things. Firstly, fork out the extra dough to buy a well-known brand, such as Kingston, Transcend, Lexar
or Sandisk. The second precaution is to format the card in your camera before using it for the first time.
Please send feedback, complaints, questions, suggestions to "tad@soler 7.com" - this email address has an extra space - please remove it if you want to email me. I have used this little trick to avoid being targeted by automated spammers, as opposed to nice people like you.
If you have a photographic website and would like to exchange links then please send me your URL. In most cases I will be happy to link to your site.
This site was created on 15 Mar 2006, last updated 31 December 2009.